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FAQ


WHY SHOULD I USE AN APARTMENT LOCATOR?
Balloons at Zilker Park We know that moving to a new city can be challenging. Then add the frustration of finding a place to live that will be affordable, centrally located to work, schools and shopping, and one in which you will be happy to live.
  Today it is no longer necessary to spend valuable time driving around to search for an apartment that will meet your needs and one that is available when you need it. Our relocation specialists are some of the most tenured in Austin, with relationships at all the communities in and around town. We have the ability to search our comprehensive database with your exact criteria. In fact, we can help you with a variety of important details, including amenities, rent specials, current and future availability, deposits, discounts and much more.
  That means you will find the right apartment that meets all your needs without wasting any time or money. We'll help you simplify the moving process by providing you outstanding and professional service absolutely free. Most importantly, we'll accompany you to the properties you wish to see, and assist you through the entire rental process.

HOW MUCH DOES YOUR SERVICE COST?
Our services are completely free to you. The properties pay us a commission, which is completely transparent to you. It in no way affects the amount of your rent, and you could not get a better deal without us. In fact, because we work with the apartment communities every day, we can often negotiate a better deal for you.

I WANT THE BEST DEAL.  SHOULD I CALL OTHER LOCATORS?
All locators work with the same properties, so calling several locators to do research on the same criteria would increase the time you spend on your apartment search, and that defeats the purpose of using a locator. Rather, you should choose your locator for its professional business practice and relationship with Austin area apartment communities, because they will be bringing their reputation to the properties that you select to choose from. How will you know you have chosen the best locator? You have found it with One Source Relocation, the most professional, comprehensive and friendliest source for all your relocation needs.

I DON'T HAVE TIME FOR HOUSE-HUNTING, CAN YOU HELP ME FIND A GREAT APARTMENT FAST?
We have found homes for people in a very short time, sometimes in minutes. Our customers are often able to move in the next day. It is not uncommon to lease to someone who is not yet even in town. We can fax, mail or e-mail all necessary information such as pricing, floor plans and applications. The benefit of using One Source is that you have a professional doing the legwork. Our relocation specialists live and work in your destination city and have previewed literally thousands of apartment units. No one can help you rent from a distance better than One Source.

WILL I BE ABLE TO FIND AN APARTMENT THAT WILL PERMIT MY LARGE DOG?
While most apartment communities have an average of a 25-pound pet limit, it's not impossible. Some communities will accept larger dogs and we know which ones welcome large dogs, in fact have wonderful property amenities made especially for man's best friend. There are often conditions when you have a large animal, so be prepared to sign a lease for one year and possibly pay a pet fee or additional security deposit.

IF I HAVE BAD CREDIT, WILL I BE ABLE TO RENT?
Yes, usually you will. There are many properties that will take into account special circumstances such as sickness, accident, divorce, etc. We will find you the apartment community that's right for you and one that will give you the opportunity to rebuild a good credit rating.



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One Source Relocation is an Equal Opportunity Employer